Job Posting: Communitylegalclinic.com Moderator

Communitylegalclinic.com Moderator

  • Full-time position
  • Salary: $3,333/Month
  • Six month contract with possible extensions of six months and twelve months contingent on project funding
  • Based out of offices in Toronto

Communitylegalclinic.com is seeking a critical thinker to facilitate collaboration between community legal clinic caseworkers and software programmers. Both groups are working to develop web tools that increase access to justice.

You will receive instructions and opinions from clinic caseworkers who are designing or using online interactive interviews. Then you will determine what parts of the interview must be changed to reflect instructions or address concerns. Using a wiki developed in XWiki, you will draft well-organized and plain language change requests to software programmers who will make the changes. You will also assist the Project Manager with testing and quality control.

PROJECT: build animated interviews that help people fill out forms

Communitylegalclinic.com is a project partnership of community legal clinics. The project is building interactive websites that help caseworkers, clients and non-legal service providers to fill out legal forms using guided interactive interviews. The interviews are designed to expand the reach of live community legal clinic services. Each interview is customized to the local needs of the community legal clinic that uses it. Interview programming is done in A2J Author, software designed for use by non-programmers.

CHALLENGE: your role

  • Learn the basic functions and features of the A2J Author software and XWiki
  • Format interview scripts and associated rules that have been imported into XWiki, including application of links, tags and pagination
  • Organize and restate caseworker instructions and opinions about interactive online interviews as plain language instructions to software programmers for changes
  • Check changes to interactive online interviews against the plain language instructions
  • Organize live testing events, including facility bookings, supervisor and tester scheduling, and arranging necessary supports for collecting feedback
  • Travel occasionally to community legal clinics for training and design meetings

REQUIREMENTS: you have

  • High attention to detail
  • Ability to express ideas clearly in writing
  • Strong critical thinking skills
  • Basic proficiency with wiki editing
  • Basic understanding of the role and purpose of A2J Author software -- i.e. you have visited the following website and familiarized yourself before applying: www.a2jauthor.org

POSSIBLE FITS: we want to know if you have

  • XWiki experience is an asset, but not required
  • Plain language drafting experience (e.g. interview scripts) is an asset, but not required
  • Experience taking detailed notes of meetings or proceedings is an asset, but not required
  • Familiarity with clinic law and practice is an asset, but not required

HIRING PROCESS: four parts

  1. Complete the wiki writing sample detailed below
  2. Submit your resume, covering email and wiki writing sample to the Community Legal Clinic - Simcoe, Haliburton, Kawartha Lakes by email (see below) by Feb. 29, 2012 at 3:00 P.M.
  3. If short-listed, complete a skills test onsite in Toronto (Orillia, if preferred).
  4. Meet the project team for an interview

WIKI WRITING SAMPLE: what you need to provide in application

  1. Download A2J Author from www.a2jauthor.org
  2. Download this A2J Author file: My Interview
  3. Create a Full Report in HTML using the report feature in A2J Author (A2J Author file must be unzipped and then opened using A2J Author).
  4. Go the XWiki playground: http://playground.xwiki.org/xwiki/bin/view/Sandbox/WebHome
  5. Register as a XWiki playground user
  6. Recreate the A2J Author Report in the Sandbox Test Page (if the XWiki Sandbox is unavailable, use the Wikipedia sandbox: http://en.wikipedia.org/wiki/Wikipedia:Sandbox)
  7. Make the following edit to wiki version of the report: in all instances replace the letters "XX" with your initials in caps
  8. Copy and paste the Source Code into a MS Word document
  9. Save the MS Word document using in the format "LASTNAME, First name YYYY-MM-DD"
  10. Close the Sandbox Test Page without saving your work
  11. Above the pasted source code in the MS Word document, draft a description of the interview for an imaginary user using no more than 50 words.
  12. Email the MS Word document along with your resume and covering note to craigm@lao.on.ca (only enter the word "Moderator" in the subject line)

ONSITE SKILLS TEST: what we will test if you are selected for an interview

  • Drafting of clear instructions to A2J Author programmers from general feedback.
  • Basic editing and formatting of wiki pages created in XWiki.
  • Understanding of A2J Author reports

RESOURCES: learn more about the tools you will use